It's encouraging to see that the workplace is beginning to be seen as an element of the organisation that adds value, rather than simply as a cost. Property directors now prefer "soft" measures that link to employee productivity. This is however a set of metrics that interrelate in a complex way.
Good coffee and a comfy chair are important for people. Noise levels, social interaction, and comfortable temperature are important too - and research is showing that it is harder to achieve consensus on these. Your gender, age, extraversion/introversion and job role are all factors.
And none of these things matter if your IT doesn't work properly or your boss is a bully.
We are beginning to understand more about how to create and sustain the productive workplace - but we still have a long way to go.
Recent research by the Property Directors Forum suggests employee productivity is now seen as being almost three times as important to property directors than reductions in cost.